Wholesale
King Carlos Coffee has onboarded many of its 80+ venues from another roaster across QLD, VIC and NSW. The fear is always the same: a gap in supply or a rocky changeover. Here's how it's handled.
Switching coffee suppliers is straightforward when it's run properly. King Carlos lets you sample first, coordinates the changeover so there's no gap in supply, tunes your machine, and trains your team on-site. Carlos is on the line when service gets busy. Whenever you're ready, start with a $40 sample pack.
- Since 2002Roasting in Hurstville
- 80+Venues across QLD, VIC, NSW
- 15+Show medals
How the changeover works
The worry is understandable: coffee is on your menu every minute you're open, so a messy switch is a real risk. The answer is a roaster who plans it with you rather than just shipping beans and hoping.
King Carlos coordinates the timing so your new supply is in before the old runs out, dials your machine to the new blend, and trains your baristas so the first cup off the change is right. Carlos stays reachable while you settle in.
How the switch runs
Four steps, so there's no gap and no guesswork.
| What we do | Why it helps | |
|---|---|---|
| Sample first | Dial in on your own machine | No surprises on day one |
| Coordinate the changeover | New supply in before the old runs out | No gap in service |
| Tune and train on-site | Machine set, team trained | First cup off the change is right |
| Stay on the line | Carlos reachable as you settle | Help when service gets busy |
What the switch includes
- A $40 sample pack to dial in before you commit
- A coordinated changeover with no gap in supply
- Machine tuning to the new blend
- On-site barista training for your team
- Carlos on the line within 1 business day as you settle in
Want your own house blend?
Switching is the natural time to make the coffee yours. Spec a house blend with the Build Your Own Blend tool, or ask about contract roasting when you build your supply deal.
Switching timeline FAQ
Will there be a gap in supply when we switch?
No. King Carlos coordinates the changeover so your new supply arrives before the old runs out.
Do we have to switch everything at once?
No. You can sample and dial in first, then change over when it suits your calendar, ideally a quieter week.
Who sets up the machine for the new coffee?
King Carlos tunes your machine to the new blend and trains your team on-site, so the first cup off the change is right.
What if we hit a problem during the switch?
Carlos is on the line within 1 business day, and there are service techs in NSW, VIC and QLD.
When's the best time to start?
Whenever suits. Sample early, lock the plan, and switch when your calendar allows.
Switch when you're ready
Sample first, then we coordinate a changeover with no gap in supply. Start whenever it suits.
Get the $40 sample packReady for the full setup? Build your supply deal.
