KING CARLOS WHOLESALE
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Wholesale questions, answered straight
What regions do you supply?
We roast in Hurstville and deliver to 80+ venues across QLD, VIC and NSW, metro and regional.
Is there a minimum order?
It depends on your volume and setup, so Carlos quotes it on the call rather than publishing a one-size number. Tell him what you pour and you will get a straight answer.
How long until my first delivery?
Allow up to 2 weeks. Samples come first, tasted on your own machine, then we time the switch so you never run dry.
What about equipment?
Free on-loan machines and grinders on a 12-month commitment, or bring your own and we dial it in for our beans. Buying or leasing? Carlos quotes options.
Is training included?
Yes. We tune your machine and train your team on-site before service, and you can book follow-ups at the Hurstville roastery.
What payment terms do you offer?
Sorted on the call with Carlos, based on your venue and volume.
What happens when something breaks?
Call or SMS Carlos. Every issue is treated as urgent, and he has run a cafe floor himself, so he knows what a dead machine at 7am costs you.
What if the blend is not landing with my customers?
You taste before you commit, samples on your own machine. And if something is off after the switch, tell Carlos and he reworks it with you.